Bandwidth incident

US Outbound Voice Incident - One Way Audio

Resolved after 3 hours 21 minutes, affecting Outbound Calling (SIP) - United States, on July 17, 2026.

monitoring Jul 17, 2026, 05:25 PM UTC

Teams are observing expected audio behavior for outbound calls. We will monitor for stability.

Started
Jul 17, 2026, 04:27 PM UTC
Resolved
Jul 17, 2026, 07:49 PM UTC
Duration
3h 21m
Detected by Pingoru
Jul 17, 2026, 04:27 PM UTC

Affected components

Outbound Calling (SIP) - United States

Update timeline

  1. investigating Jul 17, 2026, 04:27 PM UTC

    Bandwidth teams are investigating an incident impacting a small sub-set of outbound traffic. This sub-set of traffic may experience one way audio.

  2. monitoring Jul 17, 2026, 05:25 PM UTC

    Teams are observing expected audio behavior for outbound calls. We will monitor for stability.

  3. resolved Jul 17, 2026, 07:49 PM UTC

    This incident has been resolved.

Your product runs on more than Bandwidth

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →