Resolved after 5 hours, affecting Line Feature Management, on February 19, 2026.
Between 13:00 - 18:30 UTC on February 19, customers creating or updating 10DLC messaging campaigns experienced delays in campaign activation. Campaigns appeared completed in the dashboard but were not fully provisioned with downstream partners. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [20260219 | Campaign Provisioning](https://www.bandwidth.com/support/en/articles/14006052-20260219-campaign-provisioning) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Affected components
Update timeline
- investigating Feb 19, 2026, 04:58 PM UTC
Bandwidth teams are investigating an incident where 10DLC Campaign provisioning requests are delayed.
- identified Feb 19, 2026, 09:27 PM UTC
Teams have identified the source of the delay and are working to restore expected provisioning behaviors.
- resolved Feb 19, 2026, 09:59 PM UTC
This incident has been resolved.
- postmortem Mar 09, 2026, 12:40 PM UTC
Between 13:00 - 18:30 UTC on February 19, customers creating or updating 10DLC messaging campaigns experienced delays in campaign activation. Campaigns appeared completed in the dashboard but were not fully provisioned with downstream partners. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [20260219 | Campaign Provisioning](https://www.bandwidth.com/support/en/articles/14006052-20260219-campaign-provisioning) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
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