Bandwidth incident

Outbound Calling Incident

Resolved after 8 hours 11 minutes, affecting Outbound Calling (SIP) - United States, on March 27, 2026.

monitoring Mar 27, 2026, 07:56 PM UTC

Teams are observing expected network behavior and will continue to monitor for stability.

Started
Mar 27, 2026, 02:06 PM UTC
Resolved
Mar 27, 2026, 10:17 PM UTC
Duration
8h 11m
Detected by Pingoru
Mar 27, 2026, 02:06 PM UTC

Affected components

Outbound Calling (SIP) - United States

Update timeline

  1. investigating Mar 27, 2026, 02:06 PM UTC

    Teams are currently investigating an outbound calling incident where some calls may not complete as expected in our ATL, DFW, and LAX data centers. Teams are working expeditiously to restore expected network behavior.

  2. identified Mar 27, 2026, 04:35 PM UTC

    Teams have identified the source of this incident and are working to restore expected network behavior.

  3. monitoring Mar 27, 2026, 07:56 PM UTC

    Teams are observing expected network behavior and will continue to monitor for stability.

  4. resolved Mar 27, 2026, 10:17 PM UTC

    This incident has been resolved.

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