Resolved after 2 days 17 hours, affecting Inbound Calling - United Kingdom, on March 27, 2026.
Teams are observing expected network performance. We will continue monitoring for stability.
Affected components
Update timeline
- investigating Mar 27, 2026, 08:23 PM UTC
Teams are investigating an off-network incident impacting Inbound UK based calls from British Telecom, where calls experience one-way audio. Teams are working with BT to restore expected calling behavior.
- identified Mar 27, 2026, 11:38 PM UTC
The impacted off net provider has identified the source of this issue and they are working to restore expected two-way audio.
- monitoring Mar 30, 2026, 11:18 AM UTC
Teams are observing expected network performance. We will continue monitoring for stability.
- resolved Mar 30, 2026, 08:09 PM UTC
This incident has been resolved.
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