Bandwidth incident

Global Portal Incident

Resolved after 8 hours 17 minutes, affecting Bandwidth International (fka Voxbone) Portal, on March 31, 2026.

monitoring Mar 31, 2026, 12:36 PM UTC

Teams are observing expected report generation. We will monitor for stability.

Started
Mar 31, 2026, 12:18 PM UTC
Resolved
Mar 31, 2026, 08:35 PM UTC
Duration
8h 17m
Detected by Pingoru
Mar 31, 2026, 12:18 PM UTC

Affected components

Bandwidth International (fka Voxbone) Portal

Update timeline

  1. identified Mar 31, 2026, 12:18 PM UTC

    Bandwidth teams have identified an incident impacting CDR and Insights processing in the Global Portal. These reports may be delayed or produce non-enhanced data.

  2. monitoring Mar 31, 2026, 12:36 PM UTC

    Teams are observing expected report generation. We will monitor for stability.

  3. resolved Mar 31, 2026, 08:35 PM UTC

    This incident has been resolved.

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