Resolved after 4 hours 15 minutes, affecting Bandwidth App and Bandwidth International (fka Voxbone) Portal, on April 3, 2026.
We are continuing to investigate this issue.
Affected components
Bandwidth AppBandwidth International (fka Voxbone) Portal
Update timeline
- investigating Apr 03, 2026, 05:11 PM UTC
Beth teams are investigating an incident where reporting in the Bandwidth app and legacy global portal, particularly EU based CDR reports, are not populating as expected. Teams are working to restore expected reporting behavior.
- investigating Apr 03, 2026, 06:53 PM UTC
We are continuing to investigate this issue.
- investigating Apr 03, 2026, 08:26 PM UTC
We are continuing to investigate this issue.
- resolved Apr 03, 2026, 09:27 PM UTC
This incident has been resolved.
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