Resolved after 2 hours 27 minutes, affecting Bandwidth App, on April 13, 2026.
Teams are observing expected portal behaviors and are monitoring for stability.
Affected components
Bandwidth App
Update timeline
- investigating Apr 13, 2026, 01:27 PM UTC
Bandwidth teams are investigating a small segment of users of the Bandwidth App who are unable to purchase telephone numbers as expected. Teams are working to restore expected number purchasing behaviors.
- monitoring Apr 13, 2026, 02:00 PM UTC
Teams are observing expected portal behaviors and are monitoring for stability.
- resolved Apr 13, 2026, 03:55 PM UTC
This incident has been resolved.
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