Bandwidth incident

911 Provisioning Incident - Bandwidth App

Resolved after 1 hour 50 minutes, affecting 9-1-1 Provisioning Service, on July 15, 2026.

investigating Jul 15, 2026, 03:10 PM UTC

We are continuing to investigate this issue.

Started
Jul 15, 2026, 01:33 PM UTC
Resolved
Jul 15, 2026, 03:23 PM UTC
Duration
1h 50m
Detected by Pingoru
Jul 15, 2026, 01:33 PM UTC

Affected components

9-1-1 Provisioning Service

Update timeline

  1. investigating Jul 15, 2026, 01:33 PM UTC

    Teams are investigating an incident impacting the ability to geo-code 911 provisioning requests in the Bandwidth App. These requests will fail to complete.

  2. investigating Jul 15, 2026, 03:10 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 15, 2026, 03:23 PM UTC

    This incident has been resolved.

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