Bandwidth incident

Inbound CNAM Incident

Resolved after 1 hour 19 minutes, affecting Inbound Calling - Caller ID Lookup (CNAM), on July 10, 2026.

monitoring Jul 10, 2026, 01:21 AM UTC

Teams are observing expected CNAM behavior as we monitor for stability.

Started
Jul 10, 2026, 12:59 AM UTC
Resolved
Jul 10, 2026, 02:18 AM UTC
Duration
1h 19m
Detected by Pingoru
Jul 10, 2026, 12:59 AM UTC

Affected components

Inbound Calling - Caller ID Lookup (CNAM)

Update timeline

  1. investigating Jul 10, 2026, 12:59 AM UTC

    Bandwidth teams are investigating an incident impacting some inbound CNAM queries. Teams are working to restore expected CNAM queries performance. Voice calls are not impacted by this incident.

  2. monitoring Jul 10, 2026, 01:21 AM UTC

    Teams are observing expected CNAM behavior as we monitor for stability.

  3. resolved Jul 10, 2026, 02:18 AM UTC

    This incident has been resolved.

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