Resolved after 2 days 22 hours, affecting Inbound Calling (SIP) - United States, on April 24, 2026.
We are continuing to monitor for stability.
Affected components
Update timeline
- investigating Apr 24, 2026, 04:55 PM UTC
Bandwidth teams are investigating an off net inbound calling incident impacting Alaska based numbers. Teams are working with the impaired vendor to restored expected call processing.
- identified Apr 24, 2026, 06:24 PM UTC
The source of this incidnet has been identified by the impaired vender. They are working to restore expected calling behavior.
- identified Apr 24, 2026, 09:40 PM UTC
Teams continue to work to restore expected calling behavior.
- monitoring Apr 24, 2026, 11:26 PM UTC
Teams are observing expected calling behavior. We will monitor for prolonged stability.
- monitoring Apr 25, 2026, 05:57 PM UTC
We are continuing to monitor for stability.
- resolved Apr 27, 2026, 03:52 PM UTC
This incident has been resolved.
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