Resolved after 2 days 4 hours, affecting SMS Messaging (SMPP) and MMS Messaging (MM4), on May 27, 2026.
We continue to monitor for stability.
Affected components
SMS Messaging (SMPP)MMS Messaging (MM4)
Update timeline
- identified May 27, 2026, 05:55 PM UTC
Bandwidth teams have identified an off-network incident impacting outbound SMS and MMS messages towards the Verizon Wireless network. These messages may not deliver as expected.
- identified May 28, 2026, 12:54 AM UTC
Teams remain engaged with the impacted industry vendor to bring about a resolution.
- monitoring May 28, 2026, 11:39 AM UTC
Teams are observing expected messaging delivery. We are monitoring for stability.
- monitoring May 28, 2026, 08:19 PM UTC
We continue to monitor for stability.
- monitoring May 29, 2026, 12:32 PM UTC
We continue to monitor for stability.
- resolved May 29, 2026, 10:00 PM UTC
This incident has been resolved.
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