Resolved after 1 day 22 hours, affecting MMS Messaging (MM4), on May 19, 2026.
The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.
Affected components
Update timeline
- identified May 19, 2026, 09:58 PM UTC
Bandwidth teams have identified an off-network industry condition impacting outbound MMS messaging across multiple carriers. These messages may not deliver as expected. The Bandwidth network remains operational.
- identified May 20, 2026, 09:10 PM UTC
The impaired industry vendor continues to work towards a resolution.
- identified May 21, 2026, 12:57 PM UTC
The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.
- identified May 21, 2026, 07:02 PM UTC
The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.
- resolved May 21, 2026, 08:34 PM UTC
This incident has been resolved.
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