Bandwidth incident

9-1-1 Dashboard Incident - Reporting

Resolved after 22 hours 37 minutes, affecting 9-1-1 Dashboard, on April 22, 2026.

monitoring Apr 23, 2026, 01:23 PM UTC

We are continuing to monitor for any further issues.

Affected components

9-1-1 Dashboard

investigating Apr 22, 2026, 03:26 PM UTC

Bandwidth teams are investigating an incident where reports generated by the 9-1-1 Dashboard may contain duplicated data points. Teams are working to restore expected reporting behavior. Note: This incident does not impact emergency call routing.
identified Apr 22, 2026, 03:46 PM UTC

Teams have identified the source of the incident and are working to restore expect record processing behaviors. Note: This incident does not impact emergency call routing.
identified Apr 22, 2026, 08:28 PM UTC

Teams have identified the source of the incident and are working to restore expect record processing behaviors.
identified Apr 22, 2026, 11:30 PM UTC

Teams have identified the source of the incident and are working to restore expect record processing behaviors.
identified Apr 23, 2026, 02:04 AM UTC

Teams have identified the source of the incident and are working to restore expect record processing behaviors.
monitoring Apr 23, 2026, 06:55 AM UTC

Teams are observing expected behavior and will continue to monitor.
monitoring Apr 23, 2026, 01:23 PM UTC

We are continuing to monitor for any further issues.
resolved Apr 23, 2026, 02:03 PM UTC

This incident has been resolved.

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