Bandwidth incident

Alpha Codes - Bandwidth App Incident

Resolved after 4 hours 5 minutes, affecting Bandwidth App, on May 14, 2026.

identified May 14, 2026, 04:37 PM UTC

Bandwidth Teams have identified an incident in the Bandwidth App impacted customer ability to view and edit Alpha Codes in the portal. Teams are working to restore expected portal behavior. Messaging traffic is not impacted by this incident.

Started
May 14, 2026, 04:37 PM UTC
Resolved
May 14, 2026, 08:42 PM UTC
Duration
4h 5m
Detected by Pingoru
May 14, 2026, 04:37 PM UTC

Affected components

Bandwidth App

Update timeline

  1. identified May 14, 2026, 04:37 PM UTC

    Bandwidth Teams have identified an incident in the Bandwidth App impacted customer ability to view and edit Alpha Codes in the portal. Teams are working to restore expected portal behavior. Messaging traffic is not impacted by this incident.

  2. resolved May 14, 2026, 08:42 PM UTC

    This incident has been resolved.

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