Resolved after 2 days 7 hours, affecting Inbound Calling (SIP) - United States and Outbound Calling (SIP) - United States, on May 12, 2026.
Teams are observing expected network behavior and will monitor for stability.
Affected components
Update timeline
- investigating May 12, 2026, 02:58 PM UTC
Bandwidth teams are investigating in incident impacting Inbound and Outbound voice calls in our DFW Data Center.
- identified May 12, 2026, 03:21 PM UTC
Teams have identified the source of this incident and are working to restore expected calling behavior. Note: This incident impacts a very small subset of customers transversing voice traffic via the DFW Data Center.
- identified May 12, 2026, 08:34 PM UTC
Teams have identified the source of this incident and are working to restore expected calling behavior. Note: This incident impacts a very small subset of customers transversing voice traffic via the DFW Data Center.
- monitoring May 14, 2026, 09:22 PM UTC
Teams are observing expected network behavior and will monitor for stability.
- resolved May 14, 2026, 10:23 PM UTC
This incident has been resolved.
Your product runs on more than Bandwidth
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services