Resolved after 3 hours 53 minutes, on October 22, 2026.
Between 04:10 UTC and 08:03 UTC on October 22, 2026, US Voice Traffic experienced a reduction of inbound voice traffic due to an off-network condition of a carrier. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Update timeline
- resolved Oct 22, 2026, 11:18 AM UTC
For a brief period of time, some customers may have experienced a reduction of inbound voice traffic. This was due to an off-network condition of a carrier.
- postmortem Oct 22, 2026, 11:51 AM UTC
Between 04:10 UTC and 08:03 UTC on October 22, 2026, US Voice Traffic experienced a reduction of inbound voice traffic due to an off-network condition of a carrier. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
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