Bandwidth incident
Bandwidth International Market Impairment - 951 - Rocky Mount, NC
Bandwidth experienced a notice incident on October 20, 2026 affecting 951 - Rocky Mount, NC, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
951 - Rocky Mount, NC
Update timeline
- investigating Oct 20, 2026, 06:50 AM UTC
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- monitoring Oct 20, 2026, 07:59 AM UTC
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
- monitoring Oct 20, 2026, 08:01 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2026, 08:03 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2026, 10:09 AM UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.