Bandwidth incident

Bandwidth Local Market Impairment - 924 - Erie, PA

Notice Resolved View vendor source →

Bandwidth experienced a notice incident on October 20, 2026 affecting 924 - Erie, PA, lasting 8h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 01:12 AM UTC
Resolved
Oct 20, 2026, 10:06 AM UTC
Duration
8h 54m
Detected by Pingoru
Oct 20, 2026, 01:12 AM UTC

Affected components

924 - Erie, PA

Update timeline

  1. investigating Oct 20, 2026, 01:12 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  2. identified Oct 20, 2026, 04:34 AM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  3. identified Oct 20, 2026, 08:04 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 20, 2026, 08:05 AM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

  5. resolved Oct 20, 2026, 10:06 AM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.