Bandwidth incident

Bandwidth Local Market Impairment - 937 - Richmond, IN

Resolved after 4 hours 50 minutes, affecting 937 - Richmond, IN, on October 7, 2026.

resolved Oct 07, 2026, 09:16 AM UTC

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

Started
Oct 07, 2026, 04:25 AM UTC
Resolved
Oct 07, 2026, 09:16 AM UTC
Duration
4h 50m
Detected by Pingoru
Oct 07, 2026, 04:25 AM UTC

Affected components

937 - Richmond, IN

Update timeline

  1. investigating Oct 07, 2026, 04:25 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  2. monitoring Oct 07, 2026, 05:32 AM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

  3. resolved Oct 07, 2026, 09:16 AM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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