Bandwidth incident

Bandwidth Local Market Impairment - 949 - Fayetteville, NC

Resolved after 20 hours 59 minutes, affecting 949 - Fayetteville, NC, on September 15, 2026.

resolved Sep 16, 2026, 05:12 PM UTC

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

Started
Sep 15, 2026, 08:13 PM UTC
Resolved
Sep 16, 2026, 05:12 PM UTC
Duration
20h 59m
Detected by Pingoru
Sep 15, 2026, 08:13 PM UTC

Affected components

949 - Fayetteville, NC

Update timeline

  1. investigating Sep 15, 2026, 08:13 PM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  2. investigating Sep 16, 2026, 12:20 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  3. investigating Sep 16, 2026, 01:50 AM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 16, 2026, 06:38 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  5. identified Sep 16, 2026, 09:11 AM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  6. monitoring Sep 16, 2026, 12:01 PM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

  7. resolved Sep 16, 2026, 05:12 PM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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