Bandwidth incident

Bandwidth Local Market Impairment - 136 - Syracuse, NY

Resolved after 1 day 9 hours, affecting 136 - Syracuse, NY, on September 3, 2026.

resolved Sep 04, 2026, 12:50 PM UTC

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

Started
Sep 03, 2026, 02:50 AM UTC
Resolved
Sep 04, 2026, 12:50 PM UTC
Duration
1d 9h
Detected by Pingoru
Sep 03, 2026, 02:50 AM UTC

Affected components

136 - Syracuse, NY

Update timeline

  1. investigating Sep 03, 2026, 02:50 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  2. investigating Sep 03, 2026, 06:58 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  3. investigating Sep 03, 2026, 11:10 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  4. identified Sep 03, 2026, 02:22 PM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  5. identified Sep 03, 2026, 07:55 PM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  6. identified Sep 03, 2026, 11:54 PM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  7. identified Sep 04, 2026, 04:13 AM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  8. identified Sep 04, 2026, 08:03 AM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  9. monitoring Sep 04, 2026, 09:00 AM UTC

    Market recovered, but carrier still working.

  10. resolved Sep 04, 2026, 12:50 PM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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