Bandsintown incident

Service Disruption Notification: Page Loading Errors

Resolved after 1 hour 25 minutes, affecting Bandsintown for Artists and Bandsintown Pro for Venues, on November 18, 2024.

investigating Nov 18, 2024, 09:11 PM UTC

We need to inform you of an ongoing issue related to page loading errors on our platform. Our technical team is actively investigating and working diligently to address this matter promptly. We understand the frustration that page loading errors may cause, and we sincerely apologize for any inconvenience. Rest assured, we are committed to resolving this issue and restoring normal page loading functionality. We will keep you updated on our progress, and if you have any specific concerns or need further assistance, please feel free to reach out to our support team.

Started
Nov 18, 2024, 09:11 PM UTC
Resolved
Nov 18, 2024, 10:36 PM UTC
Duration
1h 25m
Detected by Pingoru
Nov 18, 2024, 09:11 PM UTC

Affected components

Bandsintown for ArtistsBandsintown Pro for Venues

Update timeline

  1. investigating Nov 18, 2024, 09:11 PM UTC

    We need to inform you of an ongoing issue related to page loading errors on our platform. Our technical team is actively investigating and working diligently to address this matter promptly. We understand the frustration that page loading errors may cause, and we sincerely apologize for any inconvenience. Rest assured, we are committed to resolving this issue and restoring normal page loading functionality. We will keep you updated on our progress, and if you have any specific concerns or need further assistance, please feel free to reach out to our support team.

  2. resolved Nov 18, 2024, 10:36 PM UTC

    This incident has been resolved.

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