Resolved after 23 hours 31 minutes, affecting Ayrshare Status - Incident history service, on May 26, 2026.
Type: Incident Duration: 10 days, 8 hours and 57 minutes Affected Components: Instagram May 27, 13:31:04 GMT+0 Resolved - Meta has now fixed the underlying issue and the URLs are being properly returned again. . May 26, 18:08:56 GMT+0 Resolved - Our team has developed a workaround for this issue. We're able to bypass the problematic check media endpoint to allow Instagram publishing for affected users to succeed. However, posts using this workaround will not receive a post URL in the response. For now, you can still use the history API to "get post history for a platform" for the relevant post and receive the URL: <https://www.ayrshare.com/docs/apis/history/history-platform> Our team will work on a solution for the missing URLs and raise a bug report with Meta about the underlying issues. . May 26, 14:00:00 GMT+0 Identified - We're seeing a new issue from the Instagram API, where Meta is not returning a success response when we check status on media files via their API (as part of the publishing process). this is only affecting some users that use their Facebook account to control the related Instagram page. Our team is working on a workaround and we'll be deploying it soon. .
Affected components
Update timeline
- resolved May 27, 2026, 01:31 PM UTC
Type: Incident Duration: 10 days, 8 hours and 57 minutes Affected Components: Instagram May 27, 13:31:04 GMT+0 Resolved - Meta has now fixed the underlying issue and the URLs are being properly returned again. . May 26, 18:08:56 GMT+0 Resolved - Our team has developed a workaround for this issue. We're able to bypass the problematic check media endpoint to allow Instagram publishing for affected users to succeed. However, posts using this workaround will not receive a post URL in the response. For now, you can still use the history API to "get post history for a platform" for the relevant post and receive the URL: <https://www.ayrshare.com/docs/apis/history/history-platform> Our team will work on a solution for the missing URLs and raise a bug report with Meta about the underlying issues. . May 26, 14:00:00 GMT+0 Identified - We're seeing a new issue from the Instagram API, where Meta is not returning a success response when we check status on media files via their API (as part of the publishing process). this is only affecting some users that use their Facebook account to control the related Instagram page. Our team is working on a workaround and we'll be deploying it soon. .
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