Ayrshare incident

Instagram Post and Social Analytics

Resolved on June 18, 2026, affecting Ayrshare Status - Incident history service.

resolved Jun 18, 2026, 10:30 AM UTC

Type: Incident Affected Components: Instagram Jun 18, 10:30:00 GMT+0 Resolved - Facebook (Meta) has deprecated a set of Facebook Insights metrics across all versions of its Graph API, with the change taking effect on June 15, 2026\. As a result, some fields are currently missing from Facebook post and page analytics responses, including impression/reach metrics and 3-second video-view metrics. We have identified the cause and have deployed an update to our Facebook analytics requests. This update restores the fields Meta still supports (including reactions, video views, video view time, and media views) and adopts Meta's new replacement metrics (Total Unique Media Views). Some metrics have been permanently retired by Meta and are no longer available from their API: the unique-impression fields (unique impressions and their paid, organic, and fan breakdowns) and the unique 3-second video-view fields. Meta is replacing these with its new Media Views and Unique Views metrics. This is a platform-wide Meta change that affected endpoints that use Facebook's analytics API; it is not specific to Ayrshare. We have deployed an update for Facebook post and social analytics. Additional details: <https://www.ayrshare.com/docs/whatsnew/latest#june-2026>.

Started
Jun 18, 2026, 10:30 AM UTC
Resolved
Jun 18, 2026, 10:30 AM UTC
Duration
–
Detected by Pingoru
Jun 18, 2026, 10:30 AM UTC

Affected components

Ayrshare Status - Incident history service

Update timeline

  1. resolved Jun 18, 2026, 10:30 AM UTC

    Type: Incident Affected Components: Instagram Jun 18, 10:30:00 GMT+0 Resolved - Facebook (Meta) has deprecated a set of Facebook Insights metrics across all versions of its Graph API, with the change taking effect on June 15, 2026\. As a result, some fields are currently missing from Facebook post and page analytics responses, including impression/reach metrics and 3-second video-view metrics. We have identified the cause and have deployed an update to our Facebook analytics requests. This update restores the fields Meta still supports (including reactions, video views, video view time, and media views) and adopts Meta's new replacement metrics (Total Unique Media Views). Some metrics have been permanently retired by Meta and are no longer available from their API: the unique-impression fields (unique impressions and their paid, organic, and fan breakdowns) and the unique 3-second video-view fields. Meta is replacing these with its new Media Views and Unique Views metrics. This is a platform-wide Meta change that affected endpoints that use Facebook's analytics API; it is not specific to Ayrshare. We have deployed an update for Facebook post and social analytics. Additional details: <https://www.ayrshare.com/docs/whatsnew/latest#june-2026>.

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