Awin incident

Access to the Awin UI

Resolved after 2 hours 32 minutes, affecting Login, on October 1, 2025.

investigating Oct 01, 2025, 03:53 PM UTC

We are currently facing intermittent long loading times or error messages when using the Awin UI resulting from issues with authentication. Our teams are investigating. Tracking is not affected, no sales events are lost.

Started: Oct 01, 2025, 03:53 PM UTC
Resolved: Oct 01, 2025, 06:26 PM UTC
Duration: 2h 32m
Detected by Pingoru: Oct 01, 2025, 03:53 PM UTC

Affected components

Update timeline

investigating Oct 01, 2025, 03:53 PM UTC

We are currently facing intermittent long loading times or error messages when using the Awin UI resulting from issues with authentication. Our teams are investigating. Tracking is not affected, no sales events are lost.
resolved Oct 01, 2025, 06:26 PM UTC

This incident has been resolved.

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