Resolved after 1 day 4 hours, affecting Loopio for Salesforce Cloud (Discontinued) and Loopio for Salesforce AI (Discontinued) and 1 more, on October 29, 2025.
We are seeing strong signs of recovery across LFS services, with most systems back online and functioning as expected. Our cloud provider continues final restoration work, so some customers may still experience intermittent issues during this process. Full recovery may take additional time as the remaining nodes stabilize.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:06 PM UTC
We are currently investigating issues with our cloud provider that may be affecting LFS functionality. Our team is actively monitoring the situation and working to restore normal service. Further updates will be provided as soon as more information is available.
- investigating Oct 29, 2025, 05:24 PM UTC
We are currently experiencing a widespread disruption in LFS due to issues with our cloud infrastructure provider. As a result, some services may be temporarily unavailable. Our team is actively monitoring and working to restore full availability.
- monitoring Oct 29, 2025, 08:37 PM UTC
We are seeing strong signs of recovery across LFS services, with most systems back online and functioning as expected. Our cloud provider continues final restoration work, so some customers may still experience intermittent issues during this process. Full recovery may take additional time as the remaining nodes stabilize.
- resolved Oct 30, 2025, 05:04 AM UTC
This incident has been resolved.
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