Resolved after 7 hours 51 minutes, affecting Management dashboard, on July 14, 2026.
We deployed a fix to improve the queue page load performance that has resolved the performance issues.
Affected components
Update timeline
- investigating Jul 14, 2026, 06:26 PM UTC
Queues are working properly however the dashboard and APIs are degraded. Investigating.
- monitoring Jul 14, 2026, 06:45 PM UTC
We have rolled back to the last stable version and monitoring the status. The system seems stable.
- investigating Jul 14, 2026, 07:06 PM UTC
The APIs are slow again. The rollback only temporarily resolved the response times, continuing to investigate.
- monitoring Jul 14, 2026, 07:59 PM UTC
We have identified the root cause. This is a API request optimization issue. We have scaled up our instances and continuing to monitor. We are also preparing a fix to optimize our queries further.
- resolved Jul 15, 2026, 02:17 AM UTC
We deployed a fix to improve the queue page load performance that has resolved the performance issues.
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