Avaya Cloud incident
AXP Public | Prod-UK | Some of the Voice and Digital are currently impacted
Major Vendor's status page →
Resolved after 17 hours 50 minutes, affecting Voice - United Kingdom (UK) and Email - United Kingdom (UK) and 1 more, on November 25, 2025.
Some of the Voice and Digital are currently impacted and may not reach the agent, as an investigation is in process.
Affected components
Voice - United Kingdom (UK)Email - United Kingdom (UK)Chat - United Kingdom (UK)Messaging - United Kingdom (UK)
Update timeline
- investigating Nov 25, 2025, 01:46 PM UTC
Some of the Voice and Digital are currently impacted and may not reach the agent, as an investigation is in process.
- resolved Nov 26, 2025, 07:37 AM UTC
We have identified and resolved the issue
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