Avaya Cloud incident
Unsupported Browser Advisory: Chrome/Chromium Version 143 (Pre-GA Builds)
Resolved after 5 days 21 hours, affecting Voice - North America (NA) and Voice - Europe (EU) and 1 more, on November 26, 2025.
We have identified a critical issue in pre-General Availability (GA) builds of Chrome/Chromium version 143 (Beta, Dev, and Canary channels). These unreleased versions introduce severe voice-path latency, including noticeable delays and echo during use of our service. These browser builds are not stable and are not supported for production use. Action Required: - Please ensure you are using a stable, fully released version of Chrome/Chromium — version 142 or earlier. Note: - There is no impact to stable, GA versions of Chrome/Chromium. If you are already on a stable release, no action is needed, and you can continue using the service without concern.
Affected components
Update timeline
- identified Nov 26, 2025, 08:39 PM UTC
We have identified a critical issue in pre-General Availability (GA) builds of Chrome/Chromium version 143 (Beta, Dev, and Canary channels). These unreleased versions introduce severe voice-path latency, including noticeable delays and echo during use of our service. These browser builds are not stable and are not supported for production use. Action Required: - Please ensure you are using a stable, fully released version of Chrome/Chromium — version 142 or earlier. Note: - There is no impact to stable, GA versions of Chrome/Chromium. If you are already on a stable release, no action is needed, and you can continue using the service without concern.
- resolved Dec 02, 2025, 06:32 PM UTC
This incident has been resolved.
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