Avaya Cloud incident
AXP Public | Prod-UK | Email Service Degradation (UK Datacenter)
Resolved after 4 hours 27 minutes, affecting Email - United Kingdom (UK), on January 26, 2026.
All Email systems are now functional we are closely monitoring the service for the next several hours to ensure continued stability. Thank you for your patience while we resolved this matter.
Affected components
Update timeline
- investigating Jan 26, 2026, 12:04 PM UTC
We are currently investigating reports of degraded email performance originating from our prod-UK datacenter. Users may experience increased latency or intermittent delays in message delivery. Our engineering team working on restoring full service.
- monitoring Jan 26, 2026, 01:16 PM UTC
All Email systems are now functional we are closely monitoring the service for the next several hours to ensure continued stability. Thank you for your patience while we resolved this matter.
- resolved Jan 26, 2026, 04:31 PM UTC
This incident has been resolved.
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