Avaya Cloud incident
AXP Public: agents may experience delays in workspaces
Minor Vendor's status page →
Resolved after 1 hour 22 minutes, affecting Voice - North America (NA) and Email - North America (NA) and 1 more, on February 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Voice - North America (NA)Email - North America (NA)Chat - North America (NA)Messaging - North America (NA)
Update timeline
- identified Feb 03, 2026, 07:02 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 03, 2026, 07:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 08:25 PM UTC
This incident has been resolved.
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