Avaya Cloud incident

AXP Public: Verint outage

Resolved after 1 day 1 hour, on February 19, 2026.

monitoring Feb 20, 2026, 08:32 AM UTC

The patch has been rolled back by the vendor. We are currently monitoring the system and will share further updates as needed

Started
Feb 19, 2026, 05:28 PM UTC
Resolved
Feb 20, 2026, 06:47 PM UTC
Duration
1d 1h
Detected by Pingoru
Feb 19, 2026, 05:28 PM UTC

Update timeline

  1. investigating Feb 19, 2026, 05:28 PM UTC

    It is Impacting AXP Public customers in Prod-NA

  2. monitoring Feb 20, 2026, 08:32 AM UTC

    The patch has been rolled back by the vendor. We are currently monitoring the system and will share further updates as needed

  3. resolved Feb 20, 2026, 06:47 PM UTC

    Issue has been resolved.

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