Avaya Cloud incident
Prod-NA Datacenter — Historical reporting not loading data
Major Vendor's status page →
Resolved after 3 hours 49 minutes, affecting Analytics - North America (NA), on April 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Analytics - North America (NA)
Update timeline
- identified Apr 23, 2026, 07:36 PM UTC
We’re investigating an issue in Production (NA) where historical reporting does not display data as expected. We’re working to confirm the scope, identify the cause, and restore normal behavior. Updates will be posted here as we learn more.
- monitoring Apr 23, 2026, 08:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2026, 11:25 PM UTC
This incident has been resolved.
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