Avaya Cloud incident

Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - Agent Hold/Unhold currently unavailable

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Resolved after 29 minutes, affecting Voice - North America (NA), on January 22, 2025.

identified Jan 22, 2025, 07:16 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 22, 2025, 07:16 PM UTC
Resolved
Jan 22, 2025, 07:46 PM UTC
Duration
29m
Detected by Pingoru
Jan 22, 2025, 07:16 PM UTC

Affected components

Voice - North America (NA)

Update timeline

  1. identified Jan 22, 2025, 07:16 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 22, 2025, 07:46 PM UTC

    This incident has been resolved.

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