Avaya Cloud incident

Issue detected in monitoring tool - no impact to AXP currently. Actions to be taken to mitigate any degradation.

Notice Vendor's status page →

Resolved after 14 minutes, affecting Voice - AsiaPacific (APAC) and Email - AsiaPacific (APAC) and 1 more, on April 8, 2025.

identified Apr 08, 2025, 12:19 AM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 08, 2025, 12:19 AM UTC
Resolved
Apr 08, 2025, 12:33 AM UTC
Duration
14m
Detected by Pingoru
Apr 08, 2025, 12:19 AM UTC

Affected components

Voice - AsiaPacific (APAC)Email - AsiaPacific (APAC)Chat - AsiaPacific (APAC)Messaging - AsiaPacific (APAC)

Update timeline

  1. identified Apr 08, 2025, 12:19 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 08, 2025, 12:33 AM UTC

    This incident has been resolved.

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