Avaya Cloud incident

Avaya Experience Platform - INCIDENT - United Kingdom (UK) - Potential voice issues on SIP tenants

Resolved after 3 hours 26 minutes, affecting Voice - United Kingdom (UK), on April 17, 2025.

investigating Apr 17, 2025, 02:30 PM UTC

For our SIP tenants on Prod-UK, our carrier is experiencing an issue and therefore there may be voice related issues.

Started: Apr 17, 2025, 02:30 PM UTC
Resolved: Apr 17, 2025, 05:56 PM UTC
Duration: 3h 26m
Detected by Pingoru: Apr 17, 2025, 02:30 PM UTC

Affected components

Voice - United Kingdom (UK)

Update timeline

investigating Apr 17, 2025, 02:30 PM UTC

For our SIP tenants on Prod-UK, our carrier is experiencing an issue and therefore there may be voice related issues.
resolved Apr 17, 2025, 05:56 PM UTC

This incident has been resolved.

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