Avaya Cloud incident
Avaya Experience Platform - INCIDENT - Asia - Potential issue with accessing call recordings
Major Vendor's status page →
Resolved after 14 hours 35 minutes, affecting Asia Southeast and Asia South and 1 more, on June 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Asia SoutheastAsia SouthRecordingsAsia
Update timeline
- investigating Jun 12, 2025, 06:06 AM UTC
For our tenants on Prod-ASE, users might not be able to access call recordings. The issue is currently being investigated with the third party service provider.
- monitoring Jun 12, 2025, 08:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2025, 08:41 PM UTC
This incident has been resolved.
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