Avaya Cloud incident
Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces
Critical Vendor's status page →
Resolved after 43 minutes, affecting Voice - North America (NA) and Email - North America (NA) and 1 more, on July 21, 2025.
A fix has implemented and we are monitoring now
Affected components
Voice - North America (NA)Email - North America (NA)Chat - North America (NA)Messaging - North America (NA)Analytics - North America (NA)Social Connections - North America (NA)API Access - North America (NA)Preview Dialing - North America (NA)
Update timeline
- investigating Jul 21, 2025, 02:32 AM UTC
Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces login
- monitoring Jul 21, 2025, 02:35 AM UTC
A fix has implemented and we are monitoring now
- resolved Jul 21, 2025, 03:16 AM UTC
This incident has been resolved.
Your product runs on more than Avaya Cloud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services