Resolved after 19 hours 54 minutes, affecting Chat - North America (NA), on August 11, 2025.
We are continuing to monitor for any further issues.
Affected components
Chat - North America (NA)
Update timeline
- investigating Aug 11, 2025, 06:35 PM UTC
We are aware that chat messages are intermittently appearing blank. Our team is actively investigating the issue and working toward a resolution.
- monitoring Aug 12, 2025, 10:21 AM UTC
The root cause was identified and a fix has been implemented. We are actively monitoring the system to ensure stability
- monitoring Aug 12, 2025, 10:22 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 12, 2025, 02:30 PM UTC
This incident has been resolved.
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