Avaya Cloud incident

Investigating anomalies in automation testing

Resolved after 1 hour 35 minutes, affecting Voice - Europe (EU) and Voice - United Kingdom (UK), on August 16, 2025.

resolved Aug 16, 2025, 12:26 PM UTC

Issue has been identified with automation test for voice call and until resolved manual tests will be conducted. There are no impact to production tenants.

Started
Aug 16, 2025, 10:51 AM UTC
Resolved
Aug 16, 2025, 12:26 PM UTC
Duration
1h 35m
Detected by Pingoru
Aug 16, 2025, 10:51 AM UTC

Affected components

Voice - Europe (EU)Voice - United Kingdom (UK)

Update timeline

  1. investigating Aug 16, 2025, 10:51 AM UTC

    We are currently investigating voice related tests in AXP Public, Manual tests are passing successfully.

  2. resolved Aug 16, 2025, 12:26 PM UTC

    Issue has been identified with automation test for voice call and until resolved manual tests will be conducted. There are no impact to production tenants.

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