Avaya Cloud incident
Degraded performance in Historical Reporting within the Prod-NA environment (North America)
Minor Vendor's status page →
Resolved after 37 minutes, affecting Analytics - North America (NA), on September 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Analytics - North America (NA)
Update timeline
- investigating Sep 12, 2025, 12:01 PM UTC
Impact: Some customers may experience degraded performance in Historical Reporting within the Prod-NA environment (North America). Current Status: Our engineering team is actively investigating the issue. We will provide updates as more information becomes available. We appreciate your patience and will keep you posted on progress.
- monitoring Sep 12, 2025, 12:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 12, 2025, 12:38 PM UTC
This incident has been resolved.
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