Availity incident

Multiple Payers - HORIZON BCBS NEW JERSEY, BCNJC, HORIZONBCBSNJ_WEB - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 1 hour 6 minutes, affecting HORIZON BCBS NEW JERSEY and HORIZONBCBSNJ_WEB and 1 more, on September 1, 2026.

identified Sep 01, 2026, 07:22 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors.

Started
Sep 01, 2026, 07:22 PM UTC
Resolved
Sep 01, 2026, 08:28 PM UTC
Duration
1h 6m
Detected by Pingoru
Sep 01, 2026, 07:22 PM UTC

Affected components

HORIZON BCBS NEW JERSEYHORIZONBCBSNJ_WEBBCNJC

Update timeline

  1. identified Sep 01, 2026, 07:22 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors.

  2. resolved Sep 01, 2026, 08:28 PM UTC

    This incident has been resolved.

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