Availity incident
Multiple Payers - CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), 60054, AETNA, BANNER HEALTH, ALLINA HEALTH, MTAIN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Notice Vendor's status page →
Resolved after 5 hours 28 minutes, affecting 60054 and AETNA and 1 more, on September 1, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response Received errors.
Affected components
60054AETNACORPORATE BENEFIT SERVICES OF AMERICA (CBSA)BANNER HEALTHALLINA HEALTHMTAIN
Update timeline
- identified Sep 01, 2026, 12:28 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response Received errors.
- resolved Sep 01, 2026, 05:56 PM UTC
This incident has been resolved.
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