Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 1 hour 20 minutes, affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more, on August 31, 2026.

identified Aug 31, 2026, 09:23 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeous.

Started
Aug 31, 2026, 09:23 PM UTC
Resolved
Aug 31, 2026, 10:43 PM UTC
Duration
1h 20m
Detected by Pingoru
Aug 31, 2026, 09:23 PM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

  1. identified Aug 31, 2026, 09:23 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeous.

  2. resolved Aug 31, 2026, 10:43 PM UTC

    This incident has been resolved.

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