Availity incident
Multiple Payers - BCBSMN, HIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORK, HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK -...
Notice Vendor's status page →
Resolved after 2 hours 27 minutes, affecting HIGHMARK BLUE SHIELD and BCBSMN and 1 more, on August 31, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors.
Affected components
HIGHMARK BLUE SHIELDBCBSMNHIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORKHIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORKHIGHMARK BCBS WEST VIRGINIAHIGHMARK BLUE CROSS BLUE SHIELDHIGHMARK BLUE CROSS BLUE SHIELD DELAWARE
Update timeline
- identified Aug 31, 2026, 01:36 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors.
- resolved Aug 31, 2026, 04:04 PM UTC
This incident has been resolved.
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