Availity incident

Multiple Payers - BCBSWY, BCBSND, BCBSND_NEXTBLUE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 2 hours 31 minutes, affecting BCBSND_NEXTBLUE and BCBSND and 1 more, on August 31, 2026.

identified Aug 31, 2026, 01:29 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors.

Started
Aug 31, 2026, 01:29 PM UTC
Resolved
Aug 31, 2026, 04:01 PM UTC
Duration
2h 31m
Detected by Pingoru
Aug 31, 2026, 01:29 PM UTC

Affected components

BCBSND_NEXTBLUEBCBSNDBCBSWY

Update timeline

  1. identified Aug 31, 2026, 01:29 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors.

  2. resolved Aug 31, 2026, 04:01 PM UTC

    This incident has been resolved.

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