Availity incident

Multiple Payers - EL PASO FIRST HEALTH PLANS - CHIP, 100347, EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 14 hours 58 minutes, affecting EL PASO FIRST HEALTH PLANS - CHIP and 100347 and 1 more, on August 30, 2026.

identified Aug 30, 2026, 08:32 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Aug 30, 2026, 08:32 AM UTC
Resolved
Aug 30, 2026, 11:31 PM UTC
Duration
14h 58m
Detected by Pingoru
Aug 30, 2026, 08:32 AM UTC

Affected components

EL PASO FIRST HEALTH PLANS - CHIP100347EMBLM

Update timeline

  1. identified Aug 30, 2026, 08:32 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Aug 30, 2026, 11:31 PM UTC

    This incident has been resolved.

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