Availity incident

HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral and Health Care Services Inquiry B2B transactions are currently unavailable.

Resolved after 1 hour 9 minutes, affecting HUMANA, on August 30, 2026.

identified Aug 30, 2026, 07:01 AM UTC

We are seeing HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors.

Started
Aug 30, 2026, 07:01 AM UTC
Resolved
Aug 30, 2026, 08:10 AM UTC
Duration
1h 9m
Detected by Pingoru
Aug 30, 2026, 07:01 AM UTC

Affected components

HUMANA

Update timeline

  1. identified Aug 30, 2026, 07:01 AM UTC

    We are seeing HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors.

  2. resolved Aug 30, 2026, 08:10 AM UTC

    This incident has been resolved.

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