Availity incident

CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 1 day 4 hours, affecting ABSOLUTE TOTAL CARE and AMBETTER and 1 more, on August 30, 2026.

identified Aug 30, 2026, 03:06 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

Started
Aug 30, 2026, 03:04 AM UTC
Resolved
Aug 31, 2026, 07:21 AM UTC
Duration
1d 4h
Detected by Pingoru
Aug 30, 2026, 03:04 AM UTC

Affected components

ABSOLUTE TOTAL CAREAMBETTERBRIDGEWAY HEALTH SOLUTIONSBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHCENTENECOORDINATED CAREGRANITE STATE HEALTH PLAN

Update timeline

  1. identified Aug 30, 2026, 03:04 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Aug 30, 2026, 03:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  3. resolved Aug 31, 2026, 07:21 AM UTC

    This incident has been resolved.

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