Availity incident

CARESOURCE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

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Resolved after 2 days 5 hours, affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more, on August 29, 2026.

identified Aug 29, 2026, 02:02 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.

Started
Aug 29, 2026, 02:02 AM UTC
Resolved
Aug 31, 2026, 07:24 AM UTC
Duration
2d 5h
Detected by Pingoru
Aug 29, 2026, 02:02 AM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. identified Aug 29, 2026, 02:02 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.

  2. resolved Aug 31, 2026, 07:24 AM UTC

    This incident has been resolved.

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